Certified Services Do it the Certified Way Wed, 03 Oct 2018 08:04:50 +0000 en-US hourly 1 https://wordpress.org/?v=4.9.8 Unclogging Residential Drains: What to Do When a Snake Doesn’t Work /sewer-and-water-lines/unclogging-residential-drains/ /sewer-and-water-lines/unclogging-residential-drains/#respond Wed, 03 Oct 2018 08:04:50 +0000 /?p=3632 Wondering how to unclog a drain? Find five effective methods & discover expert, 24/7 drain cleaning services if your clog won’t clear.

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Among all household problems that arise, a clogged drain is arguably one of the worst. Yes, it may seem like a minute task to unstop a drain, but some clogged drains are more complex and far more gross than most homeowners want to deal with.

Nevertheless, it must be done. For the determined do-it-yourselfer, we’ve compiled a list of effective ways to unclog a drain.

If, in the end, that murky, smelly, standstill water just won’t subside, and you’ve about had it, we talk alternative options farther down the page.
 

How to Unclog a Drain

The slow draining water in the bathroom sink. The water pooling around your feet in the shower. The smelly, deadlocked water in the kitchen sink. You’ve got a backed-up drain on your hands that needs to be addressed right away.

Here are five ways to deal with drain blockages:

1. Boiling Water
This simple tip is usually the quickest and easiest way to unstop a drain.

If the clog persists, you can try this method one more time.

  • Using a large pot, boil as much water as it will hold. (Remember, you will have to transport the pot, so don’t make it so the water will spill out of the pot when walking.)
  • Transport the pot with boiling water to the clogged drain.
  • Pour the water out in three slow stages.
  • You will want to allow the boiling water to work through the pipe for a few seconds (5-10 seconds) in between each pour.

 
2. Baking Soda and Vinegar
These two ingredients work together to remove buildup and blockages.

  • Begin by mixing 1/3 cup of baking soda with 1/3 cup of vinegar in a measuring cup.
  • The mixture will fizz immediately.
  • Pour the mixture down the clogged drain right away.
  • The reaction between the ingredients (the fizzing) will aid in breaking up hair, grime and other residues in the pipe.
  • Once the mixture has been poured, let it sit for one hour. You can even let it sit overnight.
  • When time is up, flush the drain with boiling water.

 
If the clog persists, try getting as much of the 1/3 cup baking soda down the drain first. Then pour the 1/3 cup vinegar. Finally, flush the drain with boiling water again.
 
3. Plunger

Plungers are made to unstop drains. If you are trying to get a clog removed on a kitchen or bathroom sink, make sure you have the right type of plunger. A standard cup-style plunger is made for sinks.

Plungers use a push-pull effect to break up and loosen clogs.

  • Block the overflow drain opening on the bathroom sink. You can plug it with a wet rag.

 
For a multi-compartment kitchen sink, block the drain openings of all but the basin where you will plunge.

  • Place the plunger cup over the drain opening so it completely covers the opening.
  • Lightly run the water in the sink. You will want enough water to cover the plunger cup.
  • Move the plunger in an even up-and-down motion.
  • Be sure to keep the seal between the plunger cup and the sink surface unbroken. If you’re having issues keeping a tight seal, add some petroleum jelly around the cup of the plunger.
  • Complete approximately ten pumps with the plunger, then see if the water drains away.
    • If it does, your drain is unclogged.
    • If it doesn’t, repeat the process.
  • Once the clog is clear, run the hot water to flush any debris into the main drain line to help prevent the formation of new clogs.

 
4. Plumbing Snake

A plumbing snake – a long, flexible metal rope that has a spiral of metal at the end – is a popular method for unclogging drains.

  • Put the auger end of the snake into the drain.
  • Continue to feed the cable into the drain while also turning it.
  • Slow feeding and turning is key!
  • Keep twisting the snake’s handle as it moves deeper into the pipe.
  • When you’ve hit the blockage, the snake cable will back up.
  • Continue cranking the snake cable to help it attach to the clog.
  • If you feel resistance as you turn, slowly pull the snake cable back out.
  • When the entire cable is free, the clog should be on the metal spiral.
  • Run hot water down the drain to flush out any remaining clog particles.

 
5. The Wet & Dry Vacuum

Do you have a wet & dry shop vacuum? This method could be worth a try if other options haven’t worked.

  • Set the vacuum to liquids.
  • Cover the vent on the vacuum to evade a messy situation.
  • Create the tightest seal you can over the drain.
  • Turn the vacuum on the highest setting and hold it there for a minute or two.
  • Run some water to see if it drains.
  • If the clog persists, try again. This method doesn’t always work, but after all other avenues have been tried, the clog could be loosened, and the vacuum could be just the thing to knock it free.

 
If you’ve tried the drain snake and your clog still persists, see if you need to take a different approach:
 

Why Didn’t the Drain Snake Work?

For most clogs, the drain snake, also called an auger, is the go-to tool. But there are instances where it just doesn’t deliver the results you need. It’s very frustrating, we know. Here’s why the drain snake is not unclogging your drain:
 
You could be using the wrong kind of drain snake.
While a universal drain snake would be nice, the fact of the matter is, drains and clogs are not universal. Therefore, there are different types of drain snakes that are made to tackle specific blockages.

To unstop your drain, be sure you’re using the right snake for your situation.

  • For your toilet, use a toilet auger. Specially designed for toilets, these augers are the only snakes that can clear the toilet without damaging and scratching the porcelain.
  • For hair clogs, use a FlexiSnake Drain Weasel. Because hair clogs are deceivingly difficult challenges to unblock – and because hair tangles a typical drain snake head – the Weasel has a particular style of head that usually has small hooks or grabbers made to cling to the hair as it rotates around.
  • For small household drains, use a top snake (also known as a small hand snake). This versatile snake can usually clear clogs in the kitchen sink, washing machine, bathroom, bath tub, and shower.

 
It’s also good to know that there are extra-long snakes available to help you reach clogs that are just out of reach for the small snakes. If you have tried the small snake and didn’t reach anything, try the extra-long one and see if that unstops the clog.
 
You are trying to move the snake through a P-Trap.

The P-trap, the fixture that’s located under your sink or tub, is designed with sharp bends in the piping. Typically, drain snakes can’t make these tight turns, and forcing the snake through the drain and hard-to-maneuver pipes and prove unsuccessful.

As an alternative option, try taking the drain trap apart under the sink, and then inserting the drain snake into the horizontal branch of the drain pipe. More times than not, you’ll be able to reach your clog this way.
 
Your clog could be just too big for the drain snake to handle.
If the drain snake or previously discussed unclogging option didn’t work, you probably have a big clog in your drain pipe.

Unfortunately, some clogs are so dense that no drain snake will be able to break through the barrier and begin to break up the build-up.

When you’ve reached this point, it is time to call a licensed, trusted plumber to come assess and unclog your drain.
 

A Word on Chemical Drain Cleaners

While widely sold in home maintenance stores across the country, chemical drain cleaners can cause damage to piping and sink finishes because they are so acidic.

Additionally, some cleaners can:

  • React with aluminum piping and emanate a harmful gas
  • Solidify inside your pipes, becoming fixed and unmovable
  • Mix with other household cleaners in the pipes and erupt out of the drain

 

Even the Most Stubborn Clogs Stand No Chance Against Hydro Jetting

Hydro jetting – an extremely effective method used by licensed plumbers to remove clogs and open sewage lines – is where water is blasted at high pressure into your plumbing lines. Most hydro jetting systems will use about 4000 psi.

Hydro jetting can remove hair, silt, sand, scale, debris, grease, food buildup, tree roots, and more. Hydro jetting will completely clean out your pipes and is more effective than snaking – as drain snakes only break up clogs but leave any build up on the pipe walls.

This unclogging solution is only recommended to be done by a professional plumber.

Before a plumber takes any measure to remove the blockage and build up that is producing a clog, a video inspection is performed to determine the exact cause and location of the backup.

It’s important to note that hydro jetting cannot be utilized if you have broken pipes, as the water pressure could cause more damage, or cause already weak places to break. This is why a video inspection is so crucial.

A video inspection can also reduce the possibility of sewage back flushing into other areas.
 

Quick, Efficient Residential Drain Cleaning Services Near Akron and Cleveland, Ohio

If your unclogging efforts have stalled out – it’s not your fault. Your blockage is just too big for DIY tools and methods. When it’s time to call a professional plumber, Certified Services can be to your home any time of the day or night with our 24/7 drain cleaning plumbers.

Our licensed plumbers work quickly to minimize intrusion in your home, which is why identifying exactly where and what the problem is through a video pipe inspection is the best way to start. We then clean your sewer lines through hydro jetting.

Let’s get your drain working again – and fast!

Schedule a video pipe inspection or drain cleaning service.

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What is a Water Heater Expansion Tank and Why Do I Need One? /water-heaters/what-is-a-water-heater-expansion-tank-and-why-do-i-need-one/ /water-heaters/what-is-a-water-heater-expansion-tank-and-why-do-i-need-one/#respond Tue, 18 Sep 2018 08:35:03 +0000 /?p=3554 Wondering, “Do I need an expansion tank on my water heater?” Learn what they do & find water heater expansion tank sizing and installation insights.

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A water heater is an important and integral component to the functionality of your home and your family’s comfort. When thinking about your system’s longevity and efficiency, you may have heard about water heater expansion tanks.

What is this additional element? Is one even necessary?

A water heater expansion tank is a small chamber (typically having a two-gallon capacity) that is mounted close to your current hot water heater and connected to the water line.

Because hot water heaters can place stress on plumbing pipes due to normal thermal expansion during the heating process, a water heater expansion tank – also known as a thermal expansion tank – acts as a safety mechanism that helps eliminate stress and changes in water pressure.
 

Here’s How A Water Heater Expansion Tank Works:

  • When a hot water faucet is turned on, water in the main water heater begins to warm up. The hotter the water becomes, the more the water will expand (since heat makes substances expand).
  • With no space for the extra water volume to go, pressure begins to build in the water heater.
  • The more pressure that accumulates, the more stress that is placed on the water heater, plumbing pipes, and all other fixtures connected to the plumbing system over time.
  • With a hot water expansion tank, when water is heated, the excess hot water has a place to flow into.
  • The hot water expansion tank serves as an overflow receptacle and absorbs the excess water volume created by the tank water heater.
  • A hot water expansion tank also helps control fluctuations in the incoming water supply pressure.

 

Do I Need an Expansion Tank on My Water Heater?

So, how do you know if you need an expansion tank? The best way to answer this question is to consult with a licensed plumbing technician. But there are also indications, signs or preferences that can help you decided if you need a water heater expansion tank.

You may need or benefit from a water heater expansion tank if you:

  1. Have a pressure regulating valve or a check valve.
  2. Have noticed fluctuating high and low water pressure.
  3. Have a closed system.
  4. Have local city codes that require you to have an expansion tank.
  5. Want your water heater to last as long as possible.

 

Water Heater Expansion Tank Installation and Sizing

Each heating system requires a specific expansion tank size. Before buying an expansion tank, you must find out what size will be appropriate for your system. This assessment is based on:

  • Your hot water heater’s capacity in gallons. You can find this information on your water heater’s factory label.
  • The water pressure in your piping system.
    • For plumbing applications, you can discover the pressure by attaching a small gauge to any faucet or by contacting your water supply company and inquiring about your water pressure.
    • For hydronic and radiant heating applications, the pressure usually never exceeds 30 psi.

 
It’s important to note that if an expansion tank is too small for your system, the extra pressure will cause relief valve discharge. An expansion tank that is larger than what your system requires, however, will not cause any issues. If you’re determined to size and select an expansion tank without the help of a plumbing expert, follow this rule: It is better to oversize than to undersize.
 

Water Heater Experts in Northeast Ohio

If you have questions or concerns about your water heater or are considering a water heater expansion tank, we’re here to help you make the right choice and feel confident in the installation process.

We service all water heater brands and our certified technicians will inspect your existing equipment to determine if you’d benefit from an expansion tank.

Contact Certified Services Today

Did you know we offer a water heater maintenance program to help your system live a full life and save you the expense of premature replacement?

Join Our Water Heater Maintenance Program

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How to Handle a Water Heater Emergency /water-heaters/how-to-handle-a-water-heater-emergency/ Tue, 04 Sep 2018 08:19:22 +0000 /?p=3547 Learn how to turn off your water heater during an emergency, such as a water heater leaking. Discover how we can help to replace a hot water tank.

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Water heater emergencies can happen out of nowhere. One morning can be accompanied by a soothing hot shower, and the next thing you notice is strange noises or smells coming from your hot water tank, inconsistent hot water, an overheating tank or – worse – water leaking from the heater.

Understandably, any issue you experience is alarming, but regardless of the situation, it should be treated as an emergency.
 

Turn Off Your Water Heater at the First Sign of an Issue

While you may not know why your water heater is acting up, one thing is for certain: the longer you allow it to run, the worse the issue will get.

If you notice any abnormal functioning:

  • Turn off your water heater and water/gas hookups immediately
  • Call a licensed plumbing technician to come assess your water heater

 

How to Quickly & Safely Turn Off Your Water Heater

 
Step One: Turn Off the Electricity or Gas

  • If you have an electric water heater: Switch the circuit breaker for the water heater to the OFF position.
  • If you have a gas water heater: Turn the dial on the top of the thermostat into the OFF position.

 
Step Two: Shut Down the Water Supply

  • Turn the handle on the water valve clockwise until it won’t turn anymore.
  • If the water does not stop, you will need to turn off the main water valve to the entire house.

 
Step Three: Call a Plumbing Technician for Emergency Service

If you feel comfortable and prefer to drain your tank, continue following steps four and five:
 
Step Four: Drain the Water Heater
To reiterate, it’s crucial that the hot water tank is OFF before draining. Failure to completely turn it off can expose you to scalding hot water or place you at risk of electrocution.

  • Locate the drain valve on the bottom of the tank.
  • Attach a hose to the valve.
  • Run the other end of the hose into a utility sink or to a low place outside.
  • *Keep in mind that you will be draining rusty, hot water, so be sure the other end of the hose is in a location that will not allow the exiting water to cause damage.
  • Open a hot water faucet in the house to let air into the tank.

 
Step Five: Open the Relief Valve

  • Position the handle straight out or up.
  • When no more water flows from the hose, the tank is drained.
  • Be cautious: The water exiting the tank will still be extremely hot.

 
At this point, it is still best to contact a plumbing technician to establish a problem and solution, and to ensure your water heater will not cause damage or harm to the rest of your home.
 

Why Your Water Heater is Leaking

One of the main emergencies with hot water tanks is leaking water. The good news is, not all leaks are automatic disasters.

All hot water heaters are built with a glass-lined storage tank. As time passes, natural minerals found in water will calcify and create deposits inside the tank. Unfortunately, calcium deposits can crack the glass lining and allow water to leak out.

In addition to the deposits, the glass lining is continuously under stress from the water heating and expanding. This can also cause the glass to crack.

When a crack forms on the glass lining – no matter how small – you will need to replace the hot water tank.
 

Emergency Help and Expert Hot Water Tank Replacement

A water heater emergency is usually synonymous with stress, but with the help and 24/7 assistance from Certified Services, it doesn’t have to be.

Once you have successfully turned off your water heater, give our expert team a call. Our mission is to help you feel safe and comfortable in your home as soon as possible – with running hot water.

Should you need a hot water tank replacement, we can quickly and effectively install a new one.

Call for Help

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4 Tips for Buying a New AC Unit /air-conditioner/4-tips-for-buying-a-new-ac-unit/ Mon, 20 Aug 2018 08:34:39 +0000 /?p=3543 Need to replace an AC unit or want to upgrade to an energy efficient unit? Find four tips for buying a new AC unit & central air installation.

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For most homeowners, the thought of having to purchase a new AC unit can make them cringe. Air conditioning is an invaluable amenity in a home, but it is also one of the most expensive systems to replace.

Fortunately, selecting an upgraded AC unit and having it installed doesn’t have to be complex or dreaded. When you arm yourself with helpful information and an expert HVAC technician, your comfort level and home’s energy efficiency will fair far better than ever.

To navigate the buying and air conditioning installation process with confidence, follow these four tips:
 

1. Align Yourself with a Trusted HVAC Professional

When the time comes to select a new AC unit, it’s common for homeowners to spend most of their time researching the best makes and models and leave finding an air conditioning installation professional to the last task.

Did you know that over half of all new AC units are installed incorrectly?
Improper installation reduces efficiency, shortens the unit’s lifespan, and can lead to airborne pollutants, high humidity, and poor air circulation in your home.

The best, most energy efficient AC unit is only as good as the HVAC professional installing it. That’s right: It all comes down to the technician.

For this reason, it’s imperative that you spend adequate time researching HVAC professionals and companies to handle your central air installation.

  • Ask family and friends for recommendations
  • Utilize websites like Angie’s List, HomeAdvisor and Air Conditioning Contractors of America (ACCA) to find licensed, top-rated professionals
  • Thoroughly vet each technician/company by reviewing their:
    • BBB ratings
    • Consumer ratings
    • Years of experience
    • Licensure
  • Get at least three different detailed quotes
  • If your chosen HVAC company is providing the new AC unit, ask for the make and model to be sure it is the right one for your cooling needs and your home’s size
  • Be sure the manufacturer warranty will be valid once your chosen technician signs off on a successful inspection and installation*

 

*Some warranties become invalid if your unit is not installed by a credible HVAC technician, or the specific brand you chose did not authorize your technician to install the unit.

 

2. Learn the Basics

Do you know how an air conditioning unit works? Do you know the importance of SEER? Do you know how technicians calculate for the size of unit your home needs?

By designating time to learn how the cooling part of your HVAC system works, you’ll progress through the buying and installation process with self-assurance. If nothing else, try to learn about these three things:

Factors that determine which size AC your home needs
Determining what size AC unit is best for your home relies on so much more than just square footage. The following factors are key in the calculation of choosing the correct size of air conditioner:

  • The area of sun-exposed exterior walls
  • The number, age, condition and orientation of your windows
  • The efficiency of all existing ventilation and ductwork
  • Much more

 
The HVAC professional you work with will be able to assess your home and run a complete calculation.

In knowing this, it’s important to disregard estimates that are only based on your home’s square footage. These are weak estimates and a sure sign of a technician who will cut corners.

Energy efficiency ratings
Energy efficiency is expressed as the seasonal energy-efficiency rating, or SEER. Federal regulations require a minimum SEER value of 13 on all newly installed AC units. The higher the rating, the more efficient the unit and the lower your energy costs.

Keep in mind that your climate will help dictate which SEER rating is appropriate for your home. Again, your HVAC technician will be your best resource and can recommend a SEER rating for your home.

How landscape and furniture can hurt airflow and efficiency
You AC unit requires optimal air flow at all times. Your vents require clearance to effectively cool (or heat) your home.

Before your AC unit is installed, clear all weeds, plants, grass and landscape that are close to the unit and risk disrupting airflow. Once the unit is installed, regularly clean up debris and weeds that fall or pop up close to the unit.

Additionally, move all furniture that is blocking air vents in your home. Overall, this will boost efficiency and reduce the work load placed on your unit.

3. Ask the Right Questions

Through your research, you may find that you have several questions. Have your questions ready when you meet with your HVAC professional (or when you have a consultation for a quote). To help spark some thoughts, here are seven important questions to ask:

  1. What brands of units do you offer?
  2. Are there any rebates or tax credits available?
  3. What are your payment terms?
  4. What is the timetable for installation?
  5. Is my home’s current ductwork sealed and efficient?
  6. What size unit do you recommend?
  7. What SEER rating do you recommend?

 

4. Set Yourself Up for Success: Sign Up for a Maintenance Plan

Over time, every air conditioning unit ages and becomes less efficient. However, there are easy ways to ensure longevity and efficiently.

What You Can Do

  • Clean up debris on or around your unit
  • Keep plants and landscape away from the unit
  • Change the filter

 
What Your Trusted HVAC Professional Can Do

  • Annual seasonal maintenance/tune-up to address typical wear and tear and common mechanical issues
  • Catch small problems before they become big problems
  • Extend the life of your AC unit

 

Expert, 24-Hour Air Conditioning Services for Northeast Ohio

If you need to replace an AC unit or want to upgrade to a more energy efficient unit, start your search with Certified Services. We offer highly-rated HVAC services, carry and repair all top HVAC brands, makes and models, and offer an affordable maintenance plan to keep your system running efficiently all summer.

Contact Certified Services for Help Today
 

Looking for More Resources to Help You Buy a New AC Unit?

Check out our jam-packed Central Air Conditioner Buying Guide for even more insights and things to consider during this process.

Download My Air Conditioner Buying Guide

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Switching to a Tankless Water Heater /water-heaters/switching-to-a-tankless-water-heater/ Wed, 08 Aug 2018 16:34:25 +0000 /?p=3536 Is your water heater leaking & you need a hot water tank replacement? Discover if you should switch to a tankless water heater.

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Steadily over time, energy-efficient products have grown in popularity for forward-thinking or environmentally conscious individuals. Homeowners have the opportunity to save on energy costs with solar panels, programmable thermostats, high SEER air conditioning units, and tankless water heaters.

If your water heater is leaking and you need a hot water tank replacement, or you’re in the market for a more efficient unit, it’s a good idea to learn what a tankless water heater can offer and decide from that information if it’s a good fit for you and your family.

 

What’s the Difference Between a Tankless and a Traditional Tank Water Heater?

Traditional Tank Water Heater

traditional tank water heater

The hot water tank you have in your basement right now stores and preheats, on average, 30-50 gallons of water. Whenever you or someone in your household does a load of laundry, runs the dishwasher, uses hot water in the sink, or takes a shower, that supply of preheated water is utilized.

The tank automatically replenishes it’s supply of preheated water to ensure there is always the max number of gallons ready to use. Of course, if multiple appliances are tapping into the same hot water source at the same time – like a shower and the washing machine – the tank can temporarily run out of hot water.

Tankless Water Heater

tankless water heater

A tankless water heater – also known as a continuous flow, on-demand, or instant water heater – uses electric or gas to heat cool water through an exchanger coil pipe whenever it is needed. It also heats water very quickly.

A tankless water heater does not retain or store any water internally like a tank water heater. Because of this, there is a limit to how much water can be delivered at once (depending on the size of heater).

Benefits of Tankless Water Heaters

Most tankless water heaters that are produced today are high-efficiency, direct-vent units, and deliver four big benefits:

1. Smaller in Size.
As the images above highlight, tankless water heaters are smaller, more compact in size. Their size enables them to be installed on walls, rather than taking up a substantial amount of floor space. Additionally, tankless water heaters can be installed outside on certain homes.

2. Low Energy Consumption.
With no tank of water needing to be continuously heated, tankless water heaters bypass the energy expenditure tank-style water heaters have. In other words, a tankless water heater isn’t constantly running. It only turns on when you need it to.

3. Unlimited Hot Water Supply.
Tankless water heaters deliver as much hot water as you desire. To be clear, as stated above, the size of unit will have a limit as to how much water can be delivered at once. But, as long as a large enough tankless water heater is installed, there shouldn’t be a problem with the hot water flow.

4. Longer Lifespan.
On average, tankless water heaters last 20+ years – which is almost double the life of a traditional water heater at 10-15 years.

Drawbacks of Tankless Water Heaters

It’s always a good idea to weigh the pros and cons. Here are four drawbacks to tankless water heaters:

1. Higher Initial Cost
With a longer lifespan and higher efficiency, tankless water heaters are inherently more expensive. In many cases, tankless water heaters can also cost more to install than traditional tank heaters.

2. Inconsistent Temperatures
The innerworkings of a tankless water heater make some functionality limited and cause inconsistent temperatures. For example, tankless water heaters have a harder time sending hot water to multiple appliances/outlets at once – like the simultaneous shower and washing machine example.

3. Additional Equipment is Sometimes Necessary
Hard water can often spell disaster for tankless water heaters. To remedy this, a water softener can be installed to help the tankless heater operate properly. The downside to all of this: A softener is bulky and can sometimes take up more space than a traditional water heater would.

4. Additional Maintenance is Required
Tankless water heaters must be flushed (to prevent mineral build-up in the heater or water line), drained and have their filters changed monthly. This maintenance is not only mandatory to ensure a long life for your heater, but it’s also required to keep most warranties valid.

When to Switch to a Tankless

If you’re considering switching to a tankless water heater, the best and most helpful first step is to contact a top-rated, licensed plumber to assess your situation and walk you through their recommendations.

Typically, tankless heaters are great options for households that:

  • Don’t use hot water from several sources at once, such as running the dishwasher and the laundry machine simultaneously.
  • Use less than 40 gallons of hot water per day.
  • Have several people consistently using hot water, such as back-to-back showers.

Check out our How to Choose a Water Heater Guide for more in-depth information on tankless water heaters.

In-Home Estimate and Expert, Honest Advice

Whether your water heater is leaking and you need a hot water tank replacement, or you want to replace your hot water tank with an energy-efficient unit, get in touch with Certified Services for an in-home estimate and expert recommendations.

One of our technicians can walk you through all of your options and help you decide which water heater is best for you.

Schedule a quote today.

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Preparing for a Sump Pump Emergency /sump-pumps/preparing-for-an-emergency/ Wed, 11 Jul 2018 20:02:23 +0000 /?p=3505 You can avoid a costly sump pump motor repair. Learn how to prevent emergency sump pump repairs & who to call if you need help with your pump.

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A sump pump is a vital component to your home that works around the clock to protect its foundation by keeping underground water at bay. As a new homeowner or someone who is interested to learn more about their sump pump, think of this system as any other device or appliance: it needs routine maintenance to ensure it’s reliable and functioning effectively.

Just like any other machine, sump pumps can fail at times. Unfortunately for some homeowners, only when their sump pump fails are they left scrambling to learn how the system works and how to fix the issue.

Sump pump failures don’t have to result in emergencies.

Find a brief overview about sump pumps, and learn the main causes of sump pump failure and how you can prepare for an emergency:
 

Why Sump Pumps are Installed

It’s extremely common for homeowners to not think about the water that seeps into the ground surrounding the foundation of their home.

But where does ground or rainwater go? How does this water not leak into the basement or a crawlspace?

Sump pumps are installed to keep water away from your home’s foundation and prevent your basement from flooding by pushing water out from under the home.
 

How Sump Pumps Work

Most of the actual pump lives underground. When a sump pump is installed, a sump pit is dug to house the pump. Typically, sump pits are dug in the lowest part of a basement and are two feet deep by 18 inches wide (approximate) with a gravel base.

During a heavy rain or when the ground is saturated with water, the pit will fill with water. When this happens, the pump will turn on and move water away from the foundation through pipes that run out from the home to a safe place where water can drain.

  • The pipe that carries the water away from the foundation of the home usually has a check valve that only opens one way to keep the water from flowing back into the pit.
  • Most sump pumps turn on automatically by the activation of a pressure sensor or a float activator arm. As water levels rise in the pit, the buoyant ball that is attached to the float activator arm rises as well and triggers the pump to start pushing water away from the house.
  • To move the water, sump pumps use centrifugal force to move water.
  • Sump pumps use electricity and don’t require specialized wiring.

 

4 Reasons Why Sump Pumps Fail & How to Prepare for a Pump Emergency

As a homeowner, you’ve probably already learned that prevention is better than reaction, and proper maintenance with everything is much less expensive than dealing with an emergency or large repair. Additionally, routine maintenance can significantly increase the life of any piece of equipment.

This is no different for sump pumps.

Here’s why sump pumps can fail and how to prevent your sump pump from breaking down on you when you need it most:

1. Power Outage
The number one cause of sump pump failures is an electrical power outage. While you can’t prevent the power for going out in your home, you can easily prevent a sump pump emergency by having a backup generator that can be manually activated.

When your home is caught in the middle of a strong, heavy rain storm that knocks out your power, having a backup electrical source for your sump pump can prevent your basement from flooding and potentially save you thousands of dollars in water damage.

Along the same lines of a power outage, some elements of the sump pump may be susceptible to damage from power surges. You can protect your sump pump by installing a surge protection device.

2. Ineffective Float Activator Arm
The most common mechanical issue with sump pumps is a problem with the pressure sensor or the float activator arm. As mentioned earlier, this arm automatically turns on the pump.

The arm usually becomes ineffective when the pump becomes off kilter inside the basin. Because all sump pumps depend on the on/off switch to function properly and, therefore, the float arm mechanism to remain in position and operating correctly, a sump pump float switch repair and routine maintenance can help catch any issues with the float activator arm.

3. Lack of Maintenance
There are several different stances on sump pump maintenance. Some manufacturers and technicians highly suggest testing your pump before the annual rainy season. Others suggest running sump pumps every 2-3 months.

In general, however, you can reduce the chance of a costly sump pump motor repair or emergency by completing the following maintenance recommendations during routine tests:

  • Be sure to examine the discard pipe to ensure water is discharging from it properly and in an advantageous place.
  • Locate the float to make sure it is working properly and not restricted.
  • Listen for any abnormal sounds coming from the motor.
  • Make sure the pump is actually pumping water. If it’s not, the impeller could be disengaged and will need to be fixed.
  • Clean the air hole in the discharge line.

Also, it’s important that you check the effectiveness of the backup generator to guarantee that it’s working correctly.

4. Clogged or Frozen Discharge Lines
Without a clear way for water to exit, the entire sump pump will render ineffective and compound a wide array of other issues.

To prevent a sump pump emergency from a blocked or frozen discharge line, it’s exceeding beneficial to place a grated covering on the opening of the pipe so debris and animals do not get in.

By insulating your discharge line and your intake section, you can prevent the discharge line from freezing or becoming blocked by ice and snow.
 

Make Sump Pump Maintenance A Part of Your Regular Home Improvement Plan

If you just moved into a new home, or you’re concerned about the performance and longevity of your current sump pump, we highly recommend you schedule a sump pump inspection.

This will help to protect all the belongings you’re moving into or have in your basement from water damage caused by a sump pump emergency.

Schedule A Sump Pump Inspection or Repair

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Help! My Air Conditioner is Not Cooling /air-conditioner/air-conditioner-not-cooling/ Wed, 11 Jul 2018 19:48:05 +0000 /?p=3500 Is your air conditioner not cooling? Find six reasons why your air conditioner may not be working & discover who to call if you need an AC repair.

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As summer days continue to heat up, or when Northeast Ohio is in the thick of a brutal, humid heat wave, your comfort – and sometimes health – relies on the cool atmosphere your air conditioner produces.

But, of course, you didn’t land here today because your AC unit is working.

While dealing with an air conditioner that is not cooling your home may be very frustrating (and miserable), it may not be a worst-case scenario.

Because AC units are complex systems that require the right amount of airflow, temperature, and pressure to work correctly, there are several reasons why your air conditioning unit can fail – and some don’t require an expensive AC repair.

Discover the six most common reasons why your air conditioner is not working and find helpful troubleshooting tips.

But first, did you recently get a new AC unit installed?

If your air conditioning system is new, most signs point to an improper installation. The issue may also be that your new AC unit is too small or too big for the size of your house.

With new air conditioning units that are not cooling, it’s best to consult the experts right away. Often times, it’s most advantageous to contact a different HVAC team to get unbiased, professional help and a second opinion.

 

The Top 6 Reasons Why Your Air Conditioner Is Not Cooling

If your air conditioning system is not new, here are other factors that can cause your AC unit to stop working:

1. Insufficient Airflow

Do you feel some air coming through your vents? Is the air flow extremely weak?

If this is what you’re experiencing, you may have quickly realized that the small amount of air blowing through the vents is insignificant and not doing anything but wasting your money.

Troubleshooting tip: Start by checking the air filter in your AC unit.

  • If it’s dirty, replace it and start your unit again.
  • Check your vents and assess the strength of the airflow.
  • If you feel like your AC unit is still not producing sufficient airflow to cool your home properly and efficiently, you may need your AC fan examined and/or your airducts cleaned. Contact a trusted HVAC team to assess your situation and provide the proper maintenance and repairs.

 

2. Electrical Issues

A potentially easy fix, your AC unit may have just experienced a tripped breaker. Sometimes when this happens, the unit doesn’t transition into the ‘off’ position.

Troubleshooting tip: Head to the breaker box in your home and look for the breaker switches that connect to your AC.

  • There are usually more than one, sometimes there can be as many as three switches you’ll need to flip.
  • Look for breakers that have the labels of: AC or air conditioner or HVAC or condenser or compressor.
  • When you find the correct ones, flip them off and then back on again.
  • Check to see if your AC has switched back on.
  • If it doesn’t, keep reading to see if any of the following reasons are the issue:

 

3. Low Refrigerant

If the culprit is not a tripped breaker, another common reason your air conditioner may not be working is because of a low refrigerant level. Just like your car needs gas, your AC unit needs refrigerant in order to function properly and generate cold air.

Troubleshooting tip: Contact a licensed HVAC professional to measure the refrigerant levels in your unit and discard of any unused refrigerant. AC technicians will have the proper tools for this task and can guarantee the substance is handled properly and no leak will result from the maintenance.

 

4. Unmaintained Condenser Unit

Just because your AC unit is located close to your house doesn’t mean weeds, plants and grass won’t affect it. In fact, because it’s located close to your house, it’s incredibly common for landscape to creep close to the unit and disrupt good airflow. Your condenser requires optimal airflow at all times.

Troubleshooting tip: Clear all growth from around your unit, especially growth that is touching your unit.

  • It’s important to note that even if you don’t have landscape or grass/weeds around your unit, debris of all kinds can still fall into the casing of the condenser.
  • It’s best practice to clean out your condenser once or twice a year, and if your air conditioner is not cooling, a good clean may be just what it needs.

 

5. Thermostat Issues

Your issue could very well be rooted in your thermostat. Often times, thermostat batteries can die or the circuitry system inside a thermostat can malfunction.

Troubleshooting tip: Check to see if the face of the thermostat is blank.

  • If it is, start by changing the batteries.
  • If the problem still persists, you may need to contact a licensed HVAC technician, as the electrical board inside the thermostat may need to be replaced, or a new thermostat may need to be installed altogether.
  • Often times, the wiring that connects the thermostat to the AC unit is fairly complex, and an HVAC professional can ensure the repair or installation is done to code and quickly gets your unit cooling your home again.

 

6. End Frozen Air Handler

If after running through all of these potential issues and your air conditioner is still not cooling, take a look at the air handlers.

Your unit’s air handlers are located behind your air filter and inside the evaporator coils. Once you locate them, see if they’re frozen.

Frozen air handlers can cause AC units to blow warm air because the air from inside your home is being blocked from reaching the refrigerant of the evaporator coils. When this happens, not only is the air not being cooled, your AC unit cannot dehumidify the air inside your home.

Troubleshooting tip:
Unfortunately, if your air handlers are frozen, you will need to turn off your AC unit completely for 24 hours.

  • Within this time period, your unit will defrost and dry out.
  • Before turning your unit back on, take a look at the defrosted evaporator coils.
  • If they are dirty, they will need to be cleaned for your unit to work as efficiently as possible. While you can try to clean them yourself, it’s extremely important that you do not bend the coils or fins at all.
  • To ensure your air handlers are defrosted and properly cleaned, schedule an appointment for an HVAC technician to assess your AC unit and get it working properly again.

 

Certified Air Conditioning Help in Northeast Ohio

Don’t let an air conditioner that isn’t cooling your home ruin your summer. Offering free service calls and 24/7 emergency service, including holidays, Certified Services can ensure that your unit is thoroughly assessed and ready to take on the summer heat.

Schedule an AC repair to get cool air circulating again and learn more about our preventive maintenance program.

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Reviewing Types of Well Pumps in Preparation for a Well Pump Replacement /well-pumps/types-of-well-pumps/ Wed, 06 Jun 2018 08:16:37 +0000 /?p=3405 Are you overwhelmed by the types of well pumps available or the features they offer? Certified Services breaks it down to help you make a more informed decision.

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Wells range in size depending on the amount of groundwater available, so naturally well pumps, drawing the water from the ground, range in size as well. If you’re replacing a failed well pump, it may be as easy as searching for a similar model in similar size with a similar horsepower as your existing unit.

But what if your family has grown and you need to pump more water? Or, what if you’d like to upgrade an old well pump to a newer, more efficient, longer lasting model?

Then it’s time to speak with a professional about your options. Before you do, here’s a basic overview of your choices. As you’re reviewing, keep in mind some of the most important factors determining what kind of well pump you should invest in:

  • depth of well
  • diameter of well casing
  • number of household fixtures
  • household water use

 

Centrifugal Well Pumps

One of the simplest models, centrifugal pumps are only used for shallow wells – usually less than 25 feet deep. Because of their simplicity and small size, they tend to cost less and are easiest to maintain.

 

Jet Pumps

Jet pumps can be used for shallow or deep wells. Jet pumps have more complex mechanics that increase the pump’s suction power. Most jet pump motors range between 1.5 and 2 horsepower.

 

Shallow Well Jet Pumps

Shallow well jet pumps accommodate water less than 25 feet deep. They sit above ground and draw water through one inlet pipe.

 

Deep Well Jet Pumps

Deep well jet pumps accommodate water from 25 to 100 feet deep (maybe more with special upgrades). They sit above ground, drawing water through an inlet pipe and pushing water through another.

 

Submersible Pumps

Submersible pumps can be used for shallow or deep wells up to 400 feet. As their name implies, they are designed to operate underwater. The main differences between submersible and jet pumps include:

  • submersible pumps “push” water out of the well instead of “pulling” like jet pumps
  • most submersible pump motors have more horsepower than jet pumps, ranging from .75 to 5 horsepower
  • submersible pumps are self-priming, meaning their motors tend to last longer than jet pumps
  • submersible pumps are quieter because they’re operating underwater, instead of above ground like jet pumps

 

Sizing Your Well Pump

Well pumps are rated in gallons per minute (GPM). The GPM for your home will depend on the number of fixtures in your home, and the number of people using water in a typical day.

Selecting a pump that is too large or too small can be detrimental to energy efficiency and pump performance, so it’s important to consult a professional when sizing.

 

Choosing Features on Your Well Pump

Not only will you be choosing a well pump type and model, but also you’ll find yourself choosing power, flow capacity and other features such as material. Each additional feature comes with its pros and cons. A professional can walk you through a discussion of your options, making the decision process much easier for you.

Ready to talk well pumps? Call Certified Services at 440-652-5000.

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What Size Water Heater Do I Need? /water-heaters/what-size-water-heater-do-i-need/ Sun, 20 May 2018 08:50:36 +0000 /?p=3409 Learn the basics of sizing a storage tank water heater or a tankless water heater.

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When choosing a new water heater, there are three basic steps.

Step 1

Identify your fuel type – natural gas, propane or electric.

Step 2

Choose tank, tankless or hybrid water heater.

Type Function
Traditional Storage Tank Water Heater Heats water with gas burner or electrical element and stores heated water in a tank until you’re ready to use it
Tankless Water Heater Heats water as you need it
Hybrid Water Heater Heats water with a heat pump and stores heated water in a tank until you’re ready to use it

 
Step 3

Determine what size water heater you need.

 

Sizing Storage Tank & Heat Pump Water Heaters

Storage tank water heaters are classified by the amount of water they hold in gallons. Calculating the size – or gallon capacity – you need is almost as simple as listing the number of people in your home regularly using hot water.

Family Size

Gallon Capacity

1 – 2

23 – 36

2 – 4

36 – 46

3 – 5

46 – 56

5 or more

56 or higher

 

Remember though, storage tank water heaters preheat water for your use and that after the preheated water is used up, the tank will need time to refill and reheat. That’s why if the water heater is not sized properly, you may find your home repeatedly running out of hot water.

To properly size a hot water tank for your home, you need to calculate peak hour demand and compare it to different models’ first hour rating. Your hot water tank should have a first hour rating within 1-2 gallons of your peak hour demand.

First hour rating is the gallons of hot water the tank can supply per hour after its been filled. This number is dependent on gallon capacity, and size and source of heat (gas or electric).

To calculate peak hour demand

  1. Determine what time of day your family uses the largest amount of hot water.
  2. List of the different ways in which your family uses hot water during this hour.
  3. Calculate the total gallons used in this hour by multiplying gallons used per activity by total times completed (see example chart below).

 

Use Average gallons of hot water / use Times used during peak hour Gallons used in peak hour
Showering 10 ×  2 = 20
Shaving 2 ×  1 = 2
Washing dishes 4 ×  2 = 8
Washing clothes 7 ×  1 = 7
Peak Hour Demand = 37

 

Comparing Water Heater Size to Space Available

In 2015, the Department of Energy Implemented new water heater regulations to increase minimum energy-efficiency standards. As a result, the dimensions of water heaters are typically 2 inches wider and 2 inches taller than older models.

This may not be of concern to families replacing water heaters in attic or basement spaces, but for families replacing water heaters in small closets, this could pose a problem. If your existing space won’t accommodate a standard-size water heater, consider short and tall alternatives. Shorter and wider or taller and skinnier than traditional tank sizes, they are meant to accommodate confined spaces while still holding similar amounts of water.

A tankless water heater may also be your best choice when space is an issue.

 

Sizing Tankless Water Heaters

To determine what size tankless water heater is best for your home, you need to calculate flow rate and temperature rise. You’ll then compare these to the specs listed on different systems. It’s important to look closely, as gas and electric tankless water heaters will take these variables into account differently. For example, a gas water heater would be able to accommodate a 70°F temperature rise at a flow rate of 5 gallons per minute. But, an electric water heater would only be able to accommodate a 70°F temperature rise at a flow rate of 2 gallons per minute.

Remember to consider whether this will be a whole house tankless water heater or a remote application water heater for a single bathroom or utility room.

To calculate total flow rate…

  1. List all of the hot water units you might use at one time. For example, will someone be showering at the same time you might be running the dishwasher?
  2. Add the flow rates (in gallons per minute) of these units.

 

Shower + Dishwasher = Total

2.5 gallons/minute 1.5 gallons/minute 4 gallons/minute

 

Not sure what the flow rates are? Here are some estimates:

Fixture/Appliance Flow Rate
Bathroom Faucet 0.5 – 1.5 GPM
Kitchen Faucet 3.0 – 7.0 GPM
Shower 1.0 – 2.0 GPM
Dishwasher 1.0 – 2.5 GPM
Clothes Washer 1.5 – 3.0 GPM

 

To calculate temperature rise…

  1. Determine incoming water temperature. As seen in the image below, Ohio groundwater ranges from 47°F – 52°F.

average ground water temperatures throughout US

Source: http://solene.com/architects-engineers/sizing-solar-array/

  1. Determine desired output temperature.
  2. Subtract incoming water temperature from desired output temperature.

 

Ouput Input = Total
120°F 47°F 73°F

 

Sizing a Water Heater Made Easy

Want to bypass all the complicated math? Call a professional with experience sizing water heaters in a variety of unique situations.

A professional can also narrow down the endless choices for you by providing a short list of the water heaters most compatible with your home, available space and family needs.

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Is Your Air Conditioner Ready for Summer? /air-conditioner/is-your-air-conditioner-ready-for-summer/ Sun, 20 May 2018 08:29:49 +0000 /?p=3395 The quickest and easiest way to save energy (and, money!) on home cooling is through regular air conditioner cleaning and maintenance. Schedule yours today.

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A Quick Cleaning & Maintenance Guide

You can reduce air conditioner energy use by 20 to 50 percent if you switch to a high-efficiency model. But, the quickest way to save energy (and money!) on home cooling is through regular cleaning and maintenance.

Your air conditioner’s filters, coils and fins require regular maintenance to keep the unit running at max efficiency. If left unattended, your air conditioner’s performance will decrease and its energy usage (and your utility bills) will increase.

Let’s first take a look at what each of these parts are and what they do:

The filter removes particles from the air.

There are two types of coils: evaporator coils and condenser coils. Evaporator coils are cool and remove heat and humidity from the air. Condenser coils are hot, and release collected heat into the outside air.

There are also two types of fins: evaporator fins and condenser fins. As the evaporator removes heat from the air, the air is blown across the evaporator fins where it is further cooled and then sent through your ducts. Condenser fins, or compressor fins, are located on the outside of the air conditioner, and assist in moving heat away from the unit.

 

Filter Maintenance

If your air conditioner’s filter is routinely cleaned, or even better – replaced – it may lower energy consumption by 5 to 15 percent. We recommend checking the filter every other month during the summer to determine if it needs to be cleaned or replaced. If your air conditioner is in constant use or in a particularly dusty environment, the filter may need to be checked more frequently.

 

Coil Maintenance

As dirt and debris build up on the air conditioner’s coils, it makes it harder for them to absorb and transfer heat. In other words, the air conditioner will have to work a lot harder to keep your home cool, running more often and using a lot more energy.

Because the majority of the coils are inside the unit, and accessing them can be difficult, we recommend hiring a professional to have them cleaned. There are several brands of cleaners available for DIY coil maintenance, but many of them can do more harm than good, so again it’s best to consult with a professional before using them.

 

Fin Maintenance

Air conditioner fins are delicate, so it’s not uncommon for them to get bent. With regular use, they can also become clogged with dirt and other debris. When bent or clogged, the fins may restrict proper air flow and decrease the efficiency of your air conditioner.

You may be able to clean the fins on your own by gently wiping them with a damp cloth, but we highly recommend having a professional comb bent fins back into their original condition.

 

Additional Air Conditioner Maintenance

Apart from keeping the filter, coils and fins in top shape, here are a few other things you can do to keep your air conditioner running at its best all summer long.

Rack leaves and other debris away from the air conditioner to ensure nothing becomes clogged in the condenser.

Remove the fan cage on top of the air conditioner and clean out leaves or other debris that may have slipped through and could cause a clog.

Cut surrounding tree branches and bushes back at least 2 feet in all directions to ensure proper air flow around the air conditioner.

Cover the air conditioner during the fall and winter. When choosing a cover, be sure it is not one that will allow moisture to build up inside and cause corrosion. Also, be wary that the cover will not create a cozy environment for small vermin to nest in.

Make sure the unit is level. As the soil beneath your air conditioner settles, the condenser unit may become unlevel. A non-level condenser unit can cause the compressor – the heart of the cooling cycle – to fail early. Note: If you have a heat pump system, it’s okay for the pad to be slightly unlevel allowing for defrost run-off during the winter.

 

Air Conditioner Maintenance Troubleshooting

 

Dealing with the Most Common Air Conditioner Problems

As you know, the air conditioner is made up of more than just the filter, coils and fins. There are many other parts that need to be working properly, in order for your air conditioner to run at max efficiency and live a long, healthy life. Listed below are some of the most common reasons why we offer emergency air conditioner repair: the unit is not cooling, the unit won’t turn on, or it has extremely limited airflow.

 

Unit is Not Cooling

  • Refrigerant could be low or leaking
  • Thermostat sensor may not be reading the right temperature
  • Drain may be clogged
  • Dirty filter may be restricting air flow

 

Unit is Not Turning On

  • Compressor and fan controls could be worn out
  • Thermostat may need new batteries or replacement

 

Unit Has Limited Airflow

  • Ducts could be clogged, constricted or leaking air
  • Dirty filter may be restricting air flow

 

As part of a preventive maintenance program, or through a service call, a technician can ensure that you don’t experience any of these common problems, and that your unit is ready to take on the summer heat.

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